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PRIVACY POLICY

I. Introduction

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Last Updated: February 28, 2023

 

At Goldie's Donuts & Bakery, we want our users to understand how we handle their personal information collected on our website. Personal information (i.e., "personally identifiable information" (PII)) references any information traceable to you as a person. Our privacy policy aims to provide a straightforward overview of how we collect, use, protect or otherwise handle your personal information with our website.

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By accessing or using our website, you consent to the collection, use, and disclosure of your information per this Privacy Policy. If you do not consent to the same, please do not access or use our website.

 

When you visit our website, goldiesdonuts.com, contact us directly, or fill out a contact form, we process your personal information, such as your first and last name, email address, phone number, and organization name.

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II. PERSONAL INFORMATION

 

How do I contact you about my personal information?

Company Name: Goldie's Donuts & Bakery 

Email Address: goldiesdonutsandbakery@gmail.com
 

You also have the right to demand that we correct or delete any of your personal information. You can submit a request at any time to the email listed above.

 

What personal information do you store?

When you fill out a contact form on our website or contact us directly, we will ask you to provide information. Depending on the inquiry, this can include your first and last name and email address.

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Do you share personal information with third parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. However, this does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, we may provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.

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What is the purpose of your processing of personal data?

Goldie's Donuts & Bakery processes personal information in the following ways:

  • To fulfill customer orders.

  • To allow us to better service you in responding to your inquiries.

  • To do sales and marketing activities.

  • To collect statistics and information about our users' engagement on our website to improve the website's user experience.

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How do we protect personal information collected?

Goldie's Donuts & Bakery maintains a high level of security on our website. Our website is secure with an SSL certificate with all data stored on secure servers. However, it is important to remember that no method of data transmission over the internet or method of electronic storage is absolutely 100% secure. As such, Goldie's Donuts & Bakery cannot guarantee the absolute security of visitor information.

 

At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Goldie's Donuts & Bakery uses a third-party tool called Toast POS for our online ordering processes. Please refer to Toast's Privacy Policy for additional information: https://pos.toasttab.com/privacy.

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III. COOKIES

 

Today, most websites use cookies to improve user experience and understand how consumers interact with their products, services, and sales & marketing channels. In plain terms, a cookie is a small text file downloaded to your computer when you open a website. A cookie resides in your browser or on your device. Cookies enable the website to "remember" things about you.

 

What cookies do you use on your website?

Goldie's Donuts & Bakery uses the following platforms/services that place cookies:

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Goldie's Donuts & Bakery uses a platform called CookieYes to help explain the cookies on our website. The categories and information below come verbatim from CookieYes solely for your information.

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Necessary Cookies

Necessary cookies are always-on for users regardless of geographic location or consent as they a) do not store any personal information and b) enable the basic features of the site. For Goldie's Donuts and Bakery, our website provider, Wix, controls these cookies. Wix has an in-depth support article detailing its cookies here.

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  • ssr-caching

    • Duration: past

    • Wix sets the ssr-caching cookie to indicate how our site renders to users.

  • hs

    • Duration: session

    • Wix places this cookie for security purposes.

  • svSession

    • Duration: 1 year, 1 month, 4 days

    • Wix places this cookie to identify individual visitors and track session information for each user.

  • XSRF-TOKEN

    • Duration: session

    • Wix places this cookie for security purposes.

  • bSession

    • Duration: 30 minutes

    • Wix uses this cookie for load balancing to improve the overall user experience for visitors on this site.

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Analytics Cookies

Analytical cookies help us to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, engagement rates, traffic source, etc.

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  • _ga

    • Duration: 1 year 1 month 4 days

    • The _ga cookie, installed by Google Analytics, calculates visitor, session, and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

  • _gid

    • Duration: 1 day

    • Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

  • _gat_UA-*

    • Duration: 1 minute

    • A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

  • ​_ga_*

    • Duration: 1 year 1 month 4 days​

    • This cookie is installed by Google Analytics.

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Goldie's Donuts & Bakery does not currently use performance or advertising cookies.

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How can I delete cookies?

Popular web browsers each have their unique methods of deleting cookies:

 

​If you use a different web browser, check your browser's knowledge base or support page for the steps to clear your cookies.

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IV. REGULATIONS

 

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. Given that Goldie's Donuts & Bakery has two locations in the Greater Cleveland, Ohio region, we do not directly market to nor serve California residents. However, given the internet's global reach, CalOPPA stretches well beyond California's borders to all companies in the United States (and, in reality, the world) that operates websites that collect personal information from California consumers. According to CalOPPA, we agree to the following:

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  • Users can visit our site anonymously.

  • Users can easily access our privacy policy in our website's footer on all pages.

  • Our privacy policy link includes the word "Privacy."

  • We will notify users of any privacy policy changes on our policy page.

  • Users can change their personal information by emailing us.

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Additionally, Goldie's Donuts & Bakery does not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

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Children Online Privacy Protection Act (COPPA)

When collecting personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

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Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and their implementation is critical to comply with the various privacy laws that protect personal information.

 

In order to comply with Fair Information Practices, we will notify users via email and in-site notification should a data breach occur.

 

We also agree with the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

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